PSA Industry Breakthrough: Replicon Adds Professional Services Automation to its Flagship Time Intelligence® Platform, Unveiled at Technology Services World
REDWOOD CITY, Calif. and LAS VEGAS, Oct. 23, 2017 /PRNewswire/ — Replicon, the Time Intelligence® company, today announced the addition of Professional Services Automation solution to its recently launched Time Intelligence ™ Platform. Replicon’s vision is to deliver on the critical areas where existing Professional Services Automation (PSA) solutions fall short, providing a framework for professional services companies to configure and orchestrate their unique business workflows to operate with zero working capital. The Time Intelligence® Platform is designed to fundamentally change the way organizations manage, analyze, and leverage time as a strategic asset. Companies need to treat time much as they do finances, resources, and materials, so management can better connect time spent to outcomes produced – optimizing operational efficiency, capturing more profits, and driving business growth. Replicon’s complete Time Intelligence® Platform will be showcased today in Booth #18 at Technology Services World, at The Aria in Las Vegas.
“In a static world, staid, traditional business practices worked well. In a dynamic world, where service businesses face market pressures such as changing technologies that require expensive reskilling, pressures on margins, and increased competition, time is that much more valuable,” said Raj Narayanaswamy, Co-Founder and Co-CEO of Replicon. “Our Time Intelligence® Platform and Professional Services Automation allows companies to effectively manage time as an asset and provides the framework needed to operate with zero working capital with an operational excellence framework and predictable cash flow management.”
Replicon’s Time Intelligence® Platform captures and processes time signals from multiple data streams, including the Internet of Things (IoT), in real time. Applying artificial intelligence, these time data signals are cleansed, transformed, and contextualized to derive Time Intelligence® — which is then used to train predictive and prescriptive machine learning models to drive services and automate business workflows, tailored to the specific needs and unique nuances of each organization.
Replicon’s Professional Services Automation solution, layered on top of the Time Intelligence® platform, takes a holistic approach to how a profitable and successful services organization should run, by delivering on key financial pillars that help these companies grow quickly, including: Service Delivery Management, Financial Management, Current Utilization, Future Utilization, and Project Accounting. Professional Services Automation uses exception-guided workflow automation design to orchestrate business workflows with minimal human intervention leveraging the Replicon Time Intelligence® Platform which serves as an authoritative source for time.
As part of Technology Services World, Narayanaswamy will be speaking about best practices that drive a better end-to-end customer journey and ROI, while maintaining profitability through process maturation and innovation. He will be speaking with Prakash Grama, CEO of EVRY USA, a wholly owned subsidiary of $1.3-Billion IT Services Company EVRY. The session, “The C-Level Perspective: How Services Businesses Can Meet Rising Customer Expectations Without Compromising Profit Margins,” will take place Tuesday, October 24th at 3:30 PM.
Replicon, the Time Intelligence® company, has over 20 years of industry leadership and is pioneering a new approach to time management. Time Intelligence® elevates time as a strategic asset within an organization, to improve operational productivity, performance, and profitability. Replicon’s Time Intelligence® Platform offers solutions for global time and gross pay compliance, enterprise time management for ERP, professional services automation for professional services, and an SDK for continued development – expanding the company’s award-winning portfolio of cloud-based products, including complete solution sets for client billing, project costing, and time and attendance. Replicon supports thousands of customers across 80+ countries, with over 400 employees around the globe including the United States, Canada, India, Australia, and the United Kingdom. To learn more, visit www.replicon.com.