Replicon at Technology Services World 2017

Our dedicated team spent the past week at the 2017 Technology Services World (TSW) Conference in Las Vegas debuting our new Time Intelligence® Platform, in addition to our Professional Services Automation solution for professional services firms. For those who weren’t in attendance this year, here’s a quick look at what we presented at TSW 2017:

Time Intelligence® Platform

The Time Intelligence® Platform is designed to fundamentally change the way organizations manage, analyze, and leverage time as a strategic asset. Companies need to treat time much as they do finances, resources, and materials, so management can better connect time spent to outcomes produced – optimizing operational efficiency, capturing more profits, and driving business growth.

Replicon’s Time Intelligence® Platform captures and processes time signals from multiple data streams, including the Internet of Things (IoT), in real time. Applying artificial intelligence, these time data signals are cleansed, transformed, and contextualized to derive Time Intelligence® — which is then used to train predictive and prescriptive machine learning models to drive services and automate business workflows, tailored to the specific needs and unique nuances of each organization.

Professional Services Automation

Replicon’s Professional Services Automation solution, layered on top of the Time Intelligence® platform, takes a holistic approach to how a profitable and successful services organization should run, by delivering on key financial pillars that help these companies grow quickly, including: Service Delivery Management, Financial Management, Current Utilization, Future Utilization, and Project Accounting. Professional Services Automation uses exception-guided workflow automation design to orchestrate business workflows with minimal human intervention leveraging the Replicon Time Intelligence® Platform which serves as an authoritative source for time.

Replicon at TSW:

Our team had a blast this year’s TSW conference, where the theme was the “Art and Science of the Customer Journey.” We’re thankful for the opportunity to meet, share with, and learn from so many incredible companies and individuals on designing and delivering a customer experience that leads to successful business outcomes and profitability. Check out some of our experiences below:

Time Intelligence
Ready to chat about Time Intelligence® at the Replicon booth
Time Intelligence
Replicon CEO Raj Narayanaswamy leading our panel on “The C-level Perspective: How Services Businesses Can Meet Rising Customer Expectations Without Compromising Profit Margins”
Time Intelligence
The Replicon booth
Regina Mullen
ABOUT THE AUTHOR
Regina Mullen
Regina is the Workforce Management Expert & Content Marketing Associate for Replicon. Replicon provides award-winning products that make it easy to manage your workforce. With complete solution sets for client billing, project costing, and time and attendance management, Replicon enables the capture, administration, and optimization of your most underutilized and important asset: time.
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