Streamlining Payroll: An Efficiency Game Changer For Fulham FC

By Raj Narayanaswamy | July 27, 2018

Revolutionizing the way you manage and track time

You love watching the game – but what goes on behind the scenes to keep everything running smoothly? A lot, it turns out.

As the oldest-established football team from London to have played in the Premier League, Fulham FC has had a loyal and enthusiastic fan base since its founding in 1879. For a match day to go off without a hitch, it takes a village – specifically over 500 employees, ranging from restaurant workers and stadium staff, to top level-executives and the players themselves.

It’s no walk in the park to operate an organization this large without complications. The processes involve a variety of salaried, part-time, and cross-department staff; and initially, tracking time for pay and job costing specifically accounted for a considerable amount of turbulence.

Having to collect and account for employee time, map it to the work completed by each department, and run it through proper approval processes, only heightened the complexity and set the stage for inefficient processes including delays, overhead, and plain old human error. Paper timesheets could be illegible, late, or unsigned by a supervisor, and Fulham’s two employees dedicated entirely to payroll had to find and correct any problem manually.

Aside from the obvious errors that come of manual processes, the other consequence of having everything on paper was Fulham’s lack of centralized visibility into payroll and finances. With so much time and attendance information being recorded manually, organizations lack any sort of breakdown by job type or pay item, making it difficult to analyze and associate costs to specific jobs.

When the two-person payroll team left in 2017, the financial team turned to the services of a bureau as a short-term solution, but with little success. Up to 70 percent of Haworth’s time was still spent managing Fulham’s complex and unwieldy process. With 500+ full and part-time employees, Haworth knew he needed a more flexible, modern solution capable of capturing and aligning their complex and disparate time and attendance processes – and turned to Replicon for help.

Fulham utilized a new concept: Time Intelligence. Time Intelligence encourages businesses to recognize time as their most strategic asset, and lets them treat it the same way they treat money, resources, and materials. With an intelligent time and attendance system, mobile capabilities, and built-in compliance, Fulham now had a natural, unified solution to the intricacy of time and gross pay challenges. By automating formerly manual processes, Fulham quickly reduced administrative overheads and increased payroll accuracy, all while streamlining their entire system.

Now with the ability to gain 100% visibility into payroll and time tracking information, Fulham’s payroll queries and errors were reduced significantly. The benefits were extensive: the Finance team gained access to a holistic view of the company’s payroll data, in addition to granular information regarding who is working which job, for which department, and when.

Advanced configurability to model time and attendance requirements was integral to accommodating Fulham’s diverse workforce, including off-site employees using the platform’s built-in mobile access and a cloud-based delivery mechanism.

Fulham has now completely revolutionized the way it manages and tracks time, and its ability to streamline payroll has improved tremendously. All businesses should consider linking time to outcomes produced, in order to remain time intelligent. The most successful businesses are the ones that aren’t wasting time, and utilize it for what it is: one of your most important assets.

Original Source: HR.com
Author: Raj Narayanaswamy

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