Replicon, Inc. Launches Customer Support Forums

Calgary, AB (PRWEB) August 09, 2006 — Replicon, Inc., the corporate time and expense tracking vendor of choice for businesses, today announced its official launch of the highly-anticipated Customer Support Forums online.

The forums will take Replicon's unrivaled customer support practices to the next level—a full-service system.

"Our customers from 55 countries worldwide can receive assistance by telephone, e-mail and, now, the new forum online," said Raj Narayanswamy, co-founder and co-CEO of Replicon. "Our goal is to provide our customers with a medium to exchange tips, tricks and ideas with other clients; subsequently, Replicon will use the forum as an alternative feedback mechanism so we can learn from our clients how we can build our products to better suit their needs."

Narayanswamy explained that for customers who prefer receiving support without talking on the phone, the online forum is an excellent alternative for them. The online forum features a searchable index, a suggestions panel, product support issues panel, and much more.

"We want to give all of our customers a choice," said Narayanswamy. "This is a part of Replicon's 'ease of use' and 'ease of implementation' philosophy."

According to Narayanswamy, the forum experience is now top quality as a result of selected customers who helped the company test the beta version over the last two months.

"We'd like to thank our customers who helped us through the forum testing process," said Narayanswamy. "We value your time and feedback."

Customers can expect to receive rapid turn-around time when submitting support inquiries online. Replicon's product and support experts are committed to resolving issues quickly and effectively.

Customers wishing to access the forums can click here: http://forums.replicon.com

get-started-today

Get started today.
Set up a free trial based on your business needs.

Start Free Trial

Global Compliance Desk – Poland

Global Compliance Desk – Poland

In a highly competitive market, service-based businesses need to capitalize on any opportunity to set themselves apart from their (often very similar) competitors. While implementation, system details, and service management… Read More
employee working on laptop

What Is Time Off in Lieu (TOIL)?

The onset of AI and smart machines automating formerly-human jobs has been discussed at length as of late -- often in relation to manufacturing and manual labor jobs. And yet,… Read More
Unlock-Maximum-Value-Post-M&A--

How Time Tracking Can Fuel and Serve as a Catalyst Post M&A

Time magazine labels the millennial generation the “most threatening and exciting generation,” infamous for “narcissism [and] its effect: entitlement.” In the workplace, the perception of the millennial workforce is no… Read More

Time and Attendance Orientation Guide

In a growing business, the day will eventually come when managing time and attendance on paper becomes both inefficient and risky, especially when trying to balance things like overtime, paid… Read More

Employee time tracking is dead

iBeacons, Bluetooth Low Energy, Proximity sensing and the obsolescence of time tracking as we know it. Businesses have to track the time their employees work for a variety of reasons,… Read More

Reducing Absenteeism with Effective Time Management and Absence Tracking

Workplace absenteeism is a major concern for American companies. According to the US Bureau of Labor Statistics, unplanned absences cost American businesses an average of 2.8 million workdays every year,… Read More
  • Polaris
  • Time & Project Insights
  • Time & Projects Solutions
  • Replicon Products
  • Replicon Users
  • Enterprise Time Tracking
  • Thought Leadership
  • Cloud
  • Corporate
  • Professional Services Management
  • Shared Services Management
  • Time and Attendance Management
  • Customer Feature
  • Time Intelligence
  • Industry News
  • Global Compliance Updates
  • Others