New FWO app prompts Australian businesses to get serious about time and attendance

Businesses in Australia, and in general, face challenges due to the changing nature of the workforce and the rise in mobility. Keeping track of the workforce, managing their productivity while staying on top of labour laws, and balancing the workforce costs — all at the same time — can get really tricky. Australian businesses are reeling under strict supervision from the Fair Work Ombudsman (FWO) and need to get better at managing their employee records while not losing sight of workforce productivity and costs. Here are some recent cases where businesses were penalized for not paying out their employees correctly:

FWO equips employees with an innovative app

To top it off, the FWO has released an app for employees to track their work hours and overtime. The innovative new app is aimed to allow employees to easily maintain their own record of work hours that can be used as a backup resource should any concerns regarding underpayment arise. Employees can share the data with FWO during investigations. This should ring alarm bells for employers, as without proper processes and systems, they do not have access to this critical time and work information for their own employees. Without such detailed information, they can never be sure if the time they are paying out their employees or any labour policies that are applied are 100 percent accurate. The FWO’s new app is strictly employee-facing, and Australia’s employers have no access to the information their employee’s input — which makes implementing their own time-tracking processes more critical than ever.

Business challenges around employee productivity

Another variable in the equation is the inability of businesses to manage availability and worker productivity in general.

On one hand, you have employee burn-out issues due to the increasing amount of overtime at work which is mostly unpaid. In a study by the Australia Institute, it was found that an average full-time Australian worker did 5.1 hours in unpaid overtime each week — or 264 hours per year. This is close to 14 percent of their work time that is not accounted or paid for.

On the other, we have increasing absenteeism and reduced employee productivity. In another study by DHS, employee absenteeism had increased in Australia, and it was costing businesses over $33 billion in wages and lost productivity. Both these cases speak to the inability of businesses to effectively manage employee work, due in part to a lacking visibility into employee availability.

Benefits of automation

These instances point to the need for Australian employers to institute processes across their workforce to be able to capture their time accurately, apply the right labour laws based on a number of criteria, and manage their employees’ work and hours in real-time to be able to meet their goals of workforce cost management, employee productivity, and labour law compliance. Streamlining their processes around managing employee hours and compliance will have these benefits:

  • Complete real-time visibility and control over employee availability and productivity
  • Reduced risk of noncompliance with labour and other pertinent regulations
  • Decrease in administrative overheads related to payroll processing and compliance
  • Oversight and ability to manage labour costs — regular, overtime, etc.
Regina Mullen
ABOUT THE AUTHOR
Regina Mullen
Regina is the Workforce Management Expert & Content Marketing Associate for Replicon. Replicon provides award-winning products that make it easy to manage your workforce. With complete solution sets for client billing, project costing, and time and attendance management, Replicon enables the capture, administration, and optimization of your most underutilized and important asset: time.
Get started today.
Set up a free trial based on your business needs. Start Free Trial

Make Time and Attendance Part Of Your Digital Transformation

TLNT | October 10, 2019 By Raj Narayanaswamy, Co-founder and co-CEO at Replicon Many businesses embarking on a payroll and HR transformation journey can easily get caught up in the…Read More

Global Compliance Desk – Australia

Recent Federal Court Decision: Accrual of Personal/Carer’s Leave Most employers in Australia follow the practice of calculating personal/carer's leave entitlements in hours. On 21 August 2019, the Federal Court of…Read More

Project management, all grown up

accountingToday | September 17, 2019 By Scott Bales Vice president, Enterprise Solution Engineering and Delivery, Replicon One might assume they already know everything a project manager in a professional services…Read More

Using shared services? These five technologies are a must

As organizations continue to scrutinize operating costs and look for areas to drive efficiencies, shared services centers (SSCs) are a no-brainer. The concept of a multi-function SSC has been around…Read More

Miscalculating wages by a few cents led to this company paying a six-figure lawsuit

West Marine Products, which operates a chain of retail stores across the United States specializing in boating supply and fishing equipment, recently settled a class action lawsuit involving 707 former…Read More

Employee time tracking is dead

iBeacons, Bluetooth Low Energy, Proximity sensing and the obsolescence of time tracking as we know it. Businesses have to track the time their employees work for a variety of reasons,…Read More
  • Cloud
  • In The News
  • Corporate
  • Professional Services Management
  • Project and Program Management
  • Shared Services Management
  • Time and Attendance Management
  • Workforce Management
  • Customer Feature
  • Feature Update
  • Time Intelligence
  • Industry News
  • Webinar Recap
  • Global Compliance Updates
  • Chat with us
    How can we help you?