How a Leading Fortune 500 IT Enterprise Accelerated Their Transformation Journey With Replicon
This blog is part of the digital transformation journey of a very Large IT Enterprise and their journey to mod…
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The success of a modern workplace is determined by how connected your employees and systems are. Integrated systems ensure easy access to information and collaboration, reduced response times, and enhanced capability to make the right decisions in real-time. No wonder that the companies that have embraced digital transformation to increase workplace proficiency and innovation have been well ahead of their competitors.
However, technology alone will not be able to help your service business attain digital transformation. How you choose and combine these new technologies with your existing ecosystem will make a difference and transform the way you operate your business. To stay ahead of the curve, your professional service firm will need to evolve – from introducing new technologies to defining how employees interact with these technologies. This can be achieved by fostering efficiency, innovation, and growth and breaking down obstacles that hamper communication.
Employee experience is a typical example of how digital transformation can help improve your processes. A recent survey by Gartner has found that 74% of CFOs plan to move some employees to remote work permanently. Employees shouldn’t feel burdened with a hybrid working environment due to complex systems, poor communication, and repetitive work that may hamper productivity. A seamless employee experience in the work environment will increase employees’ trust in your organization and go a long way in guaranteeing that there is no breakdown in communication, ensuring higher employee productivity.
The key to implementing successful digital transformation – that can drive organizational and cultural change and, at the same time, deliver business value – is to choose a platform that will bring that same ease and insight to employees when they’re doing their mission-critical work.
The greatest misunderstanding around making a change in any organization is that you can achieve success and growth just by implementing the latest technologies and trends. In reality, implementing these new tools can just worsen the situation as you have multitudes of systems without proper connectivity to the ecosystem. These systems are further dumped on the employees, causing data silos and making their work more tedious and repetitive than before.
There are massive disparities in the daily processes that occur in any professional service organization like:
CIOs and most leaders find it hard to handle and address the silos caused by the use of multiple broken systems. This further results in communication disputes across teams, leading to misunderstandings and frustration among employees.
Therefore, it will be challenging for professional service firms to use and implement transformation and achieve desired results without sorting out the fragmented and disparate systems. These systems make the organization a stressful place to work and can even cost your organization your best employees.
To build a great digital workplace, your professional service firm should bring together people, processes, and technology to provide a reliable, consistent, capable, and efficient employee experience anywhere and anytime. You need to look beyond traditional workplace ecosystem models and consider how your employees can use modern technology to improve customer service and drive a great overall experience. A comprehensive digital business strategy will allow your organization to attain higher revenues, attract and retain employees, and surpass the competition in this hyper-connected world.
One of the large enterprises we work with lacked a standardized system to act as a single source of truth for time data as they had different governance structures, organizational models, and operating process taxonomies. Their processes were also manual, which further delayed their time tracking and obscured their decision-making. All this limited their flexibility to capture high-volume use cases and meet unique requirements for time capture.
Building a platform from scratch would have taken them over two years, including assigning considerable IT resources and subject matter expertise from the business. They were looking for a platform that could provide them with global governance and ensure that existing business use-cases are fulfilled. In addition, it needed to support any unique local requirements that may arise in the future.
Replicon helped them have a consistent user experience across all devices for both employee timesheets and manager approvals. The mobile-first platform and plug-and-play integrations to multiple Oracle, SAP, and Workday environments provided them with the speed of delivery and smooth integrations within the entire enterprise’s ecosystem. With the help of Replicon, the organization has chartered a brand-new course that unifies its global time tracking requirements and significantly simplifies its technology infrastructure.
requirements and significantly simplifies its technology infrastructure.
Their new digital workplace was able to achieve:
To begin with, CIOs must start analyzing their ecosystem and flag any potential inefficiencies. The next step is to recognize and implement the right tool that can simplify and streamline your processes. An integrated enterprise-wide solution will not only accelerate your digital transformation journey, but it will also help you in:
Every business leader needs to analyze the maturity of their business initiatives to know where they stand in today’s world and deal with issues.
What we have discussed in this post is just an outline. Improving the messy structure of your professional service is a crucial step. We know it is challenging, and you can’t rectify it overnight. But at least you can get started to sort out the complex and unpredictable parts of your business operation to make lives easier for employees and reap the benefits for your organization.
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This blog is part of the digital transformation journey of a very Large IT Enterprise and their journey to mod…
Cloud-based solutions have been one of the biggest enablers of businesses in the past two years.
This blog is part of the digital transformation journey of a very Large IT Enterprise and their journey to mod…