Time accounts for nearly 60% of a company’s operating expenses. But, where does all that time go? Did it provide enough of a return on investment? At Replicon, we’re constantly developing methods to answer these questions by connecting time to a company’s work, accomplishments, events, and results. However, connecting time to outcomes is often a challenge since time and deliverables are usually tracked in different systems.
Let’s say you’re a designer at a marketing company. You finish the web page the client requested and log the time taken to complete the task. You then email the design materials to your project manager so he can include it as proof of work when billing the client. The project manager now has to dig through his email to find the supporting deliverable before approving the timesheet for billing, and then forward it onto the billing manager.
This leads to approval delays, process inefficiencies, and the cost of time spent by employees and approvers. On the flip side, if the project manager approves the time for billing without proof of work, they risk losing their client’s trust. These problems are further magnified in companies that have a disparate workforce with remote, part-time, and contract workers.
Now businesses can allow file attachments to be included wherever supporting documentation is needed. This allows users to attach photos, documents, or URLs directly to their timesheet. Validation rules can also be enabled to require and ensure the necessary information is attached. Approvers can then access these files directly, without needing to move to a different system.
This new feature can significantly reduce overhead and time costs due to improved enforcement, as approvers see the evidence of work done.
The ability to see attached documents also comes in handy when submitting time off. Companies usually need to see a doctor’s note or jury duty notice when requesting time off. However, approvers are often faced with the dilemma of either providing unjustified time off or delaying requests in the absence of supporting documentation. The burden of adherence often falls on the employees who need to remember to submit the right information and supervisors who have to remember to search and check for it. With this back and forth, mix-ups abound, and since no one likes having to justify their actions, employee morale and relationships take a hit. The ability to attach documentation to this request solves this issue, mitigating mix-ups and improving morale.
While streamlining processes and improving communication may be the immediate benefits of file attachments, we hope this new feature will also support our customers’ long term goals: empowering employees with a better understanding of their own time and contributions, and helping them gain the information they need to treat time as a strategic asset.