Benefits of Integrating Replicon with ServiceNow
Don’t Enter it Twice!
Eliminate time-consuming manual and double data entry while also reducing errors. Seamless syncing from ServiceNow to Replicon ensures that data is accurate and timely for streamlined project execution.
- Forecasting precision enabled
- More time to react to changes in the pipeline with visibility into status
- Automated updates and better communication between sales and services teams
Access up-to-date project progress in ServiceNow from Replicon. Users can view detailed project status information and report on actual versus estimated time and cost data for informed decision-making.
- Accurate information regarding support time spent on incidents
- Real-time project progress
- Reporting capabilities for better decision-making
Time Well Spent
Analyze where support staff spend their time. With complete visibility, you can see exactly which business units and categories of incidents your support team is spending time on and determine how to best manage support resources and improve service delivery.
- View into incident categories and where support time is spent
- Insights for service delivery improvements
- Pre-built solution with reporting