Replicon and ServiceNow bring end-to-end visibility to projects. Better project time tracking, seamless assignment of tasks to resources, efficiency in service levels, improved resource utilization, agile costing, and billing for every project and client.
Eliminate time-consuming manual and double data entry while also reducing errors. Seamless syncing from ServiceNow to Replicon ensures that data is accurate and timely for streamlined project execution.
Access up-to-date project progress in ServiceNow from Replicon. Users can view detailed project status information and report on actual versus estimated time and cost data for informed decision-making.
Analyze where support staff spend their time. With complete visibility, you can see exactly which business units and categories of incidents your support team is spending time on and determine how to best manage support resources and improve service delivery.
An Enterprise Ready Time Tracking Platform with Security, Flexibility and Scalability
Get highly secure ecosystem connections in a matter of minutes – not months, using our 50+ pre-built connectors – QuickBooks, SalesForce, Concur, Xero, Namely, ServiceNow, BambooHR, Jira, and more.
Plug and play with our out-of-the-box integrations and change on-the-fly with our swap-in and swap-out connectors as your ecosystem evolves
Open APIs library available to extract any data you want from any system.
To know more about our Project Time Tracking Solution with Salesforce Integration
Manage incidents better with time tracking
Many organizations leverage the ServiceNow solution for incident management to capture incidents, prioritize them, assign them to the right support teams and manage the associated SLAs to drive service improvement across the enterprise.
With so many incidents, it is difficult to manage time spent on these incidents and gain visibility into utilization and costs of support staff. This is exacerbated by the fact that employees lack an easy way to enter daily time spent on these incidents. Organizations would greatly benefit if they had access to a fast, automated system that could capture and record all time spent, and enable more reliable and accurate tracking of incidents as they progress.
ServiceNow and Replicon join forces to deliver a superior project time tracking experience
With Replicon Connector for ServiceNow, IT organizations can gain from the best that Replicon and ServiceNow have to offer — they can take advantage of ServiceNow’s incident management capabilities while also relying on Replicon’s ability to track project execution and accurately capture employee time.
Replicon Connector for ServiceNow is a powerful integration that empowers organizations to:
Streamline project execution: With seamless syncing from ServiceNow to Replicon, support staff can eliminate time-consuming manual and double data entry while also reducing errors.
Accurately capture support staff time spent on incidents: With Replicon’s leading time tracking platform and easy-to-use interface, it’s a snap for employees to enter project time, and simple for managers to approve timesheets and ensure accuracy — even from mobile devices.
Access real-time project progress: ServiceNow users can access detailed project status information from Replicon in real time, and can report on actual-versus-estimated time and cost data for more informed decision making.
Analyze where the support staff spend their time: Organizations can get complete visibility into where the support teams are spending their time, which business units and categories of incidents this time is spent on. This data can be used to manage support resources better and also improve service delivery.
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