Replicon For IT Services
Replicon’s time tracking platform helps IT services manage their project resources even when they are in the field, capture all billable hours, apply relevant rates & invoice clients accurately every time. Our customers streamline their time and project billing to see a 5-10% increase in billing and more than 90% reduction in billing lead times with these enhanced capabilities. Read more on to optimize your IT services organization in three easy steps.
Time Tracking For Your IT Services
- Configure timesheets the way you work to capture the information as per your business needs.
- Differentiate between billable and nonbillable project hours and allocate them to client.
- Consultants can book time off on the timesheet to indicate vacation and non-availability.
- Utilize timesheet comments and attachments to give supervisors and clients more context and transparency.
- Leverage our advanced mobile app to enable your field teams to submit time and expense entries.
Intelligent Validations and Approvals
- Leverage advanced business validations to reduce errors on timesheets.
- Ensure timely submission from consultants and supervisors using real-time alerts.
- Model approval workflows that make sense for your IT Services business.
- Dynamic routing of timesheets to project managers or supervisors further reduces overheads and lead times.
Maximize Billable Hours
- Set accurate billing hours targets at different levels by rolling up individual billable hours to a group, business unit, or organization.
- Easily handle reduced work hours and exceptions, such as holidays or non-working days.
- Give your supervisors and executives up-to-the-minute visibility into billable hours through advanced reporting and dashboards.
- Manage performance and accountability with access to historical trends and real-time billable target progress.
Manage Services Delivery
- Create multi-level client projects, define project milestones, and set up relevant information in seconds.
- Track project status, budgets vs actuals, WIP, and billable hours in real-time.
- Roll up projects into programs and get full insight into profitability and performance.
- Get a centralized view of all your clients and projects.
- Access detailed information about project hours, costs, billing, and profitability.
Streamlined Billing and Cash Flow
- Define and manage billing for fixed-bid or time & materials projects with ease.
- Set billing rates at client, project, or role level to match your contract requirements.
- Configure invoices using our system or export the information to share with customers.
- Easily invoice your globally distributed client base with multi-currency support.
- Bill quickly, collect faster, and stay on top of payments and delinquencies to get control of your cash flows.
Integrations For IT Services
- Utilize our prebuilt connectors or build your own using our web services API.
- Seamlessly share time and project data with other systems within your professional services ecosystem.
- Connect with CRM, HR, PM, accounting, ERP or other proprietary systems using our prebuilt connectors and integration services.
- Define your business metrics and see how you are performing against them.
- Get real-time visibility into clients, projects, resources, and billing using our out-of-the-box reports.
- See the big picture using our dynamic summary charts and dashboards.
- Configure the reports to match your organization’s reporting needs.
- Stay on top of business metrics like billing, WIP, utilization, margins, etc. and use them to make proactive decisions.