Troubleshooting

• I can’t open an Excel report or export14 Jul 2020
• The reimbursable status of an expense sheet is incorrect07 Jan 2019
• Report data doesn’t update when I change settings04 Jan 2019
• Why is a user not available in the Resources page?21 Oct 2014
• Why is a user not available to add to a project team?21 Oct 2014
• A project or task that a user shouldn’t have access to is available in their timesheet29 Sep 2017
• Why isn’t a particular task available for time entry?29 Sep 2017
• Why can’t a resource enter time against my project?21 Oct 2014
• A project is visible on a user’s timesheet after they were removed from the project team08 Jan 2015
• A project is not available in its team members’ expense sheets07 Jan 2015
• The Team > Approvals menu is missing items24 Sep 2017
• I can’t find the user I want to share a report with24 Sep 2018