How shift scheduling works

Administrators define the types of breaks that shift workers will take. Then, they set up standard shifts, defining when the shifts start and end and the breaks that are included.

Administrators designate users as shift workers in their user profiles. Only shift workers are available for scheduling.

Schedule managers create jobs, which include the shifts the administer created, along with all required roles, and the number of resources required each day.

Schedule managers plan out their shift requirements and assign shifts to users.

Once the schedule is finalized, schedule managers publish the shift assignments, making them visible to employees.

Employees review their schedule on the web, through the mobile app, or on the CloudClock.

As employee availability changes, schedule managers update or re-assign shifts.

Shift workers track their in and out times as well as their breaks.

Using the Attendance Monitoring component on the Home page and reports, schedule managers review whether employees were on time for their shift and whether they worked their full scheduled hours.