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If you have found an error in a timesheet, time entry, time off booking, or expense sheet, you can address it in one of the following ways:
For information on correcting items that are included on invoices, refer to Correcting billing errors.
When you reject an item, it is sent back to the owner. They can make the corrections and resubmit it. It will then go through the full approval process again. You may want to reject an item if you want the changes validated by the owner and approvers.
You can reject an item regardless of its approval status; even approved items can be rejected as long as they haven’t been included on an invoice.
To reject an item:
If you're a billing or cost manager, and want to reject time entries, select Time Entries from the View By field located in the top, right-hand corner of the Timesheets page.
Time off bookings can be edited regardless of their status. Only unsubmitted timesheets, time entries, and expense sheets can be edited directly.
Any edits to a booking will not change its status. If the booking is already approved, it will remain approved.
To edit a time off booking:
To edit an unsubmitted item:
If you're a billing or cost manager, and want to edit time entries, select Time Entries from the View By field located in the top, right-hand corner of the Timesheets page.
The changes are saved and the item is displayed in a non-editable state. Click Edit to make further changes.
If you want to edit a submitted timesheet or expense sheet yourself, you must reopen it first. Reopening sets the item back to the unsubmitted state. Then you can make the corrections and submit the item for approval or bypass regular approvals.
You can reopen approved items even if they've been included on an invoice.
To reopen an item:
If you're a billing or cost manager, and want to reopen time entries, select Time Entries from the View By field located in the top, right-hand corner of the Timesheets page.
When you reopen a time entry, the entire timesheet it's located on will automatically reopen, and will need to be reapproved by the assigned timesheet approver. However, if a timesheet is reopened, time entries do not automatically reopen.
The item is now in an unsubmitted state and can be edited directly. Once you’ve completed your edits, you can submit it or bypass regular approvals.
If you edit a booking, whether or not its associated timesheet requires re-approval depends on the settings your administrator selected. If you reopen a timesheet or an expense sheet, when you re-submit it, it will re-enter its normal approval process.