Keep your CloudClock on and connected to the internet at all times, even at night
This helps prevent syncing issues that arise when clocks are taken offline
Be sure your Clock is charged at all times
This prevents disconnections that occur when the device runs out of power
If you add a punch without knowing why it's missing, the punch may be a duplicate of one already in the system
Ensure all pending punches are synced before you disconnect or uninstall a clock
Keep your CloudClock device locked.
To do this, either use Guided Access or, in the iPad settings, go to General > Auto-Lock, and set Auto-Lock to Never.
This ensures your CloudClock doesn’t go into sleep mode
Ensure you are always using the latest version of the CloudClock app.
Using the latest version ensures you've received the latest features and any critical bug fixes