This article is part of the Replicon Gen2 knowledge base. If you’re looking for information on Replicon Gen3, which is the latest version of Replicon, please visit:
Issue:
When users log in to Web TimeSheet, they see the message Generating timesheet but the timesheet will not open. This can be caused due to browser cache/cookies, proxy cache in the network or due to SSL being enabled or disabled in Web TimeSheet
Solution:
-
Clear the browser cache/cookies
-
Have the network administrator clear the proxy cache once
-
Following steps need to be performed to enable/disable SSL in Web TimeSheet:
-
Log into Web TimeSheet as administrator
-
Click on Administration tab in the top menu.
-
Under System section in the side menu, click on System Preferences.
-
Enable/disable Use secure browser connections (https)
-
Click on Save
