When users log in to Web TimeSheet, they see the message Generating timesheet but the timesheet will not open. This can be caused due to browser cache/cookies, proxy cache in the network or due to SSL being enabled or disabled in Web TimeSheet
- Clear the browser cache/cookies
- Have the network administrator clear the proxy cache once
- Following steps need to be performed to enable/disable SSL in Web TimeSheet:
- Log into Web TimeSheet as administrator
- Click on Administration tab in the top menu.
- Under System section in the side menu, click on System Preferences.
- Enable/disable Use secure browser connections (https)
- Click on Save