Summary:
User is able to login to the Web TimeSheet. Everything works except the timesheet. When the user clicks on timesheet, the login page comes up.

 

Resolution:
Clear the browser cache and cookies.

Follow the steps to clear the browser cache in Internet Explorer:

  • Select Tools > Internet Options.
  • Select the General tab and then the Delete… button.
  • Select Delete.
  • Select OK.

Follow the steps to clear the browser cache in Mozilla Firefox:

  • Click the Tools menu.
  • Select Clear Private Data.
  • Select the Cache check-box.
  • Click the Clear Private Data Now button.

Follow the steps to clear the browser cache in Google Chrome:

  • Click the wrench icon on the browser toolbar.
  • Select Tools.
  • Select Clear browsing data.
  • In the dialog that appears, select the check-boxes for the types of information that you want to remove.
  • Use the Clear data from this period menu to select the amount of data that you want to delete.
  • Click Clear browsing data.