Changing your password

Looking for help with this feature in Polaris PSA or Polaris PPM? Check out Changing your password in the Polaris help.

You can change your Replicon password at any time. Changing your password on a regular basis can help promote system security.

If you've forgotten your password, refer to I forgot my password for information on how to reset it.

To change your password:

  1. Click User Settings or the icon located in the bottom, left-hand corner of the page, and click Settings.

  1. On the page that displays, click the Security tab.
  2. Select the Change Password link located beside the Password field.

  1. In the dialog that displays, type your old password, and enter your new password twice.

The password complexity rating scale that displays below the New Password field will give you hints to help you strengthen your password.

Your password may need to have a complexity rating of 'Good' or better before you can save it, depending on how your administrator has set up your system.

  1. Click Change Password.


Why do I still need to make changes to my password even though the password strength scale says 'Good'?

In addition to the complexity scale that displays when you're adding a new password, your administrator may have set some other complexity rules, such as requiring passwords to have a certain minimum number of characters, or requiring them to include special characters or numbers.

The note that displays should tell you what changes you need to make.

Why isn't the Settings option available when I click the  icon?

Your Replicon administrator may have disabled this option. Contact your administrator or your supervisor for more information.

Can a password include blank spaces?

Yes, but not at the beginning or the end of the word.

Related links

I forgot my user name / password
I can't log in to my account
What does 2-Step Verification mean when I'm logging in?
Choosing your language