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Troubleshooting

  • The Timesheet tab is missing for a user08 Feb 2024
  • One or more historical timesheets is missing08 Feb 2024
  • I can’t open an Excel report or export14 Jul 2020
  • There’s a validation error on my timesheet. What do I do?04 Jan 2019
  • Some available time off types don’t display when I click the All Balances link24 Sep 2018
  • An error displays when I try to view an expense receipt21 Sep 2017
  • How do I correct my expenses after I’ve submitted them?27 Jan 2015
  • How do I correct my timesheet after I’ve submitted it?27 Jan 2015
  • Why can I no longer enter time against a certain project or task?23 Oct 2014
  • I can’t log in to my account23 Oct 2014
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        • Viewing Balances
        • Viewing Time Off
        • Managing your Bookings
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        • Entering Expenses
        • Submitting and Editing
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