An error displays when I try to view an expense receipt
Looking for help with this feature in Polaris PSA or Polaris PPM? Check out An error displays when I try to view an expense receipt in the Polaris help.
When you’re attempting to view an expense receipt, you might see an error like na3.replicon.com sent an invalid response, rather than the receipt.
If this occurs, check whether:
- You are using Chrome as your browser
- The file name of the receipt you’re attempting to view includes a comma (,) – e.g. California,trip.jpg
Google Chrome does not support display of files with commas in their name.
If you find yourself in this situation, either remove the comma from the file name, or use a different browser.
Related links
Expense sheet tour
Attaching a receipt to your expense entry
File formats supported when uploading expense receipts
Entering expenses
Entering expenses using the Replicon Mobile app
