Updating your employees' passwords

Looking for help with this feature in Polaris PSA or Polaris PPM? Check out in the Polaris help.

Typically, an employee will update their own password. But, rarely, you might need to update passwords on behalf of employees – perhaps, to set a new default password for new employees.

If you want to force employees to update their passwords, you can enable the Force password change on next login option that requires them to change their password the next time they log in. This option can be useful if, for example, you've changed your system's password complexity requirements, and would like all employees to create a new, more secure password.

If you update employee passwords, and especially if you mass edit many employees to use the same password, we recommend you also enable the force update option, so they can create a new, unique password.

To update employee passwords:

  1. Go to Administration > Employees and Organization > Users.
  2. Select a user, or enable the check box for each user whose password you want to update and click Edit.
  3. Enter the new password in the Password field.

Any complexity rules you've enabled will apply when you create passwords.

  1. If desired, enabled the Force password change on next login option.
  2. Click Save.


Can a password include blank spaces?

Yes, but not at the beginning or the end of the word.

Related links

Setting password complexity and expiry rules
Changing your password
I can't log in to my account
I forgot my user name / password
Setting up multi-factor authentication (MFA) for your employees