Understanding ZeroTime™ data collectors
Collectors are apps that integrate with ZeroTimeTM, that are used to gather information on employees’ activities. Employees can use that gathered information to populate their timesheets.
Collectors automatically add entries to the user’s ZeroTime inbox. You can distinguish these entries from notes by clicking an entry to open it, and viewing the entry’s header: collector entries display their app’s icon in its header.
Before a collector can begin collecting data, you must install it.
Company vs user collectors
There are two categories of collectors – company and user-level.
Company collectors are installed at the company level for the entire company. ZeroTime administrators can install any collector available in ZeroTime as a company collector. Once installed, a company collector will collect data for all users in your system, unless you’ve allowed them to opt out, and they’ve chosen to do so.
Some of these collectors are also available as user collectors. Individuals can install user collectors for their personal use. Typically, a user would install a user collector to test its functionality, then ask their ZeroTime administrator to enable that collector at the company level.
Cloud collectors vs chatbot collectors
ZeroTime cloud collectors are currently available for use with these apps:
- Adobe XD (user-level only)
- Atlassian Jira
- Azure Boards
- Google Calendar
- Google Meet
- Microsoft Outlook Calendar
- Microsoft Teams
- Microsoft Visual Studio Code (user-level only)
And, company-level chatbot collectors are currently available for these apps:
- Google Chat
- Microsoft Teams Chat
Cloud collectors automatically capture data and deliver it to a user’s ZeroTime inbox; the creation of entries doesn’t require the user to take any action.
With chatbots, users record details of their work within the chatbot app; they don’t have to visit the ZeroTime app to create entries. Chatbot entries are similar to notes. Once a user has recorded details in the chatbot, that information is automatically saved as an entry in their ZeroTime inbox.
Is an employee’s app data private in ZeroTime?
The data gathered from a collector is completely private and can only be viewed by the owner of the individual account the data was gathered from. Data only becomes available to timesheet approvers and other Replicon managers once the user chooses to add it to their timesheet.
Employees can choose which data populates their timesheet and what data is discarded, and can modify hours they copy to their timesheets.
If a collector we want to use isn’t available, can you add it for us?
We’re working on adding support for additional apps to ZeroTime, however currently, only the collectors listed on the Collectors tab are available for use. Contact your Custom Success manager or Replicon Support to discuss your requirements.
How does ZeroTime authenticate when integrating with collectors?
ZeroTime connects with the employee’s instance of each collector using SSO, so the user doesn’t have to manually authenticate for data to be gathered.
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