Understanding ZeroTime™ data collectors
Collectors automatically add entries to the user’s ZeroTime inbox. You can distinguish these entries from notes by clicking an entry to open it, and viewing the entry’s header: collector entries display their app’s icon in its header.
Before a collector can begin collecting data, you must install it.
You can find a list of all of the collectors on the Setting up and managing data collectors in ZeroTime help topic.
Company (Admin only) vs Self collectors
There are two categories of collectors – Company (Admin only) and Self.
Company (Admin only) collectors are installed at the company level for the entire company. ZeroTime administrators can install any collector available in ZeroTime as a Company collector. Once installed, a Company collector will collect data for all users in your system, unless you’ve allowed them to opt out, and they’ve chosen to do so.
Some of these collectors are also available as Self collectors, which can be installed locally. Administrators can install the Self version of a collector to test it before installing it to all.
Cloud collectors vs chatbot collectors
Cloud collectors automatically capture data and deliver it to a user’s ZeroTime inbox; the creation of entries doesn’t require the user to take any action.
With chatbots, users record details of their work within the chatbot app; they don’t have to visit the ZeroTime app to create entries. Chatbot entries are similar to notes. Once a user has recorded details in the chatbot, that information is automatically saved as an entry in their ZeroTime inbox.
Is an employee’s app data private in ZeroTime?
The data gathered from a collector is completely private and can only be viewed by the owner of the individual account the data was gathered from. Data only becomes available to timesheet approvers and other Replicon managers once the user chooses to add it to their timesheet.
Employees can choose which data populates their timesheet and what data is discarded, and can modify hours they copy to their timesheets.
If a collector we want to use isn’t available, can you add it for us?
We’re working on adding support for additional apps to ZeroTime, however currently, only the collectors listed on the Collectors tab are available for use. Contact your Custom Success manager or Replicon Support to discuss your requirements.
How does ZeroTime authenticate when integrating with collectors?
ZeroTime connects with the employee’s instance of each collector using SSO, so the user doesn’t have to manually authenticate for data to be gathered.