Scenario:
Users cannot book time off on a Holiday that is marked as a Holiday in the Holiday Calendar or on the user's Weekly Day Off hence the error message appears on the Book Time Off page.

Resolution:
How to identify if a day is part of the user's Holiday Calendar:

1) It is necessary to check the type of the holiday calendar assigned to the user. To do this:-
  • Login to the Web TimeSheet as the administrator.
  • Click on the Administration icon.
  • Then click on the Advanced tab.
  • The holiday calendar will be listed in the Other section.
2) Then to check if the day is included the holiday calendar follow these steps:-
  • Login to the Web TimeSheet as the administrator.
  • Click on the Administration icon.
  • Then click on Timesheet Setup.
  • Click on Holidays.
  • Click on the Edit icon next to the name of the Holiday Calendar.
  • In the Holidays section verify if the day is included.
3) The timesheet can also be used to verify if the day is a holiday. To do this:-
  • Login to the Web TimeSheet.
  • Click on the TimeSheet icon.
  • Then Click on the date in the calendar in the menu on the left side.
  • The timesheet will be generated and that particular day will be marked with an icon.
4) The other way to check if the day is a holiday is to check in the time off calendar. To do this:-
  • Login to the Web TimeSheet.
  • Click on the Time Off icon.
  • Using the calendar in the menu on the left side generate the time off calendar and you will be able to see the day marked by an icon similar to the one that appears in the timesheet.