Sending Home page and broadcast messages to employees

If you need to communicate a message related to Replicon usage to your employees, you can use either Replicon's home page or broadcast message features. For example, you can use these features to notify users about:

  • Upcoming changes to timesheets or other features
  • Downtime due to system upgrades
  • Project statuses
  • Where to log in to Replicon

A broadcast message is an email sent to all users in your organization, whereas a home page message is a temporary text message that displays at the top of the Home page (also known as the Overview page). For both options, you can choose all users or only a sub-group of users (if groups are supported in your product) as the recipients.

If your organization uses multiple languages, you can create a message in each language you use. The message will be simultaneously sent to users, in the language each user is set to use.

Posting a Home page message

Home page messages display at the top of targeted user Home pages, on the dates selected.

If desired, you can include a URL that includes additional details on the message, that users can access by clicking the More link beside the message.

To send a Home page message:

  1. Go to Administration > Notifications System > Home Page Messages.
  2. Select the department or other group to target, if applicable.
  3. Draft the message you want to display, and if desired, include a link users can go to to learn more.
  4. Select the dates when the message will display.
  5. Click Send Message.

The message will display on the Home page for all users in your organization or, if applicable, just for the group you targeted, for the time frame selected.

Changing the maximum message span

By default, messages can only be live for a maximum of 7 days. However, you can change this limit. To do this, click the Home Page Message Settings link located in the top, right-hand corner of the page.

Then, updating the Maximum Message Days field.

What does Category mean for a Home page message?

Replicon includes four default customizable categories you can use to classify your messages. The category name displays in front of the message, and also determines the color of the accent line beside the message.

To edit or add to the categories available, click the Home Page Message Settings link located in the top, right-hand corner of the page.

Then, click the icons to update category names and colors, or click Add Category to add a new one.

Sending a broadcast message

Messages are sent to each user's email address, as recorded in their user profile,

To send a broadcast message:

  1. Go to Administration > Notifications System > Broadcast.
  2. Update the address in the Reply To field, and select the department or other group to target, if applicable.
  3. Draft a subject and body for the message, in each language you use. 
  4. Click Send.

The message will be sent to all users with email addresses, in your whole organization or, if applicable, just in the group you targeted.

FAQs

Are my sent broadcast messages saved somewhere?

Only the last message you sent will be saved in the interface, though if you have an account with an email in Replicon, you should receive a copy of each message you send.

Can we edit a Home page message?

No, you can't edit a message. If you need to make a change to an active message, you have to delete it and create a new one.

Related links

Setting up automated notifications
A user is not receiving email notifications
What can you do with Replicon Mobile? (video)
Using data import to mass add, update, and delete data