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Troubleshooting

  • Billable project hours are being categorized as non-billable12 Feb 2024
  • One or more historical timesheets is missing08 Feb 2024
  • I can’t open an Excel report or export14 Jul 2020
  • What happens if we update an employee’s schedule for a day when they’ve booked time off?15 Jan 2019
  • Report data doesn’t update when I change settings04 Jan 2019
  • Why can’t I reopen timesheets?28 Sep 2017
  • A validation displays on a user’s timesheet, but they can still submit it20 Sep 2018
  • I can’t find the user I want to share a report with24 Sep 2018
  • The Team > Approvals menu is missing items24 Sep 2017
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