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Help Billing, Cost & Revenue Managers

I can't open an Excel report or export

The report or export likely uses .xml format. Files of this type often open in a web browser by default, rather than in Excel.

To open this type of report or export in Excel:

  1. Open Excel.
  2. Open a blank workbook.
  3. Select File > Open, and select the report or export file.

Related links

Exporting a report to Excel or PDF
Scheduling a report to be emailed regularly
Emailing and printing reports