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How is the Total Score for a request calculated?

The total score lets you compare the priority of requests, by combining their value, investment, and risk scores into a single number:

Total Score = Return on investment (ROI) * Adjustment for risk

ROI = (Value - Investment) / Investment * 100

Adjustment for risk:

Risk score

% to adjust ROI

Adjustment value in formula – if ROI is positive

Adjustment value in formula – if ROI is negative

0 or 1

0%

0

0

2

5%

.95

1.05

3

10%

.9

1.1

4

15%

.85

1.15

5

20%

.8

1.2

Example 1:

  • Value = 3

  • Investment = 1

  • Risk = 2

  • Total Score = (3-1)/1 * 100 * 0.95 = 190.00

Example 2:

  • Value = 2

  • Investment = 3

  • Risk = 3

  • Total Score = (2-3)/3 * 100 * 1.10 = -36.67