Sending Replicon a mobile app error log file
If you encounter an issue while using Replicon Mobile, the Replicon Support team can better identify the cause of the problem if they can view a log file from the app.
Before you can send a log file, your device must be configured to send email.
To send a log file to Replicon Support after an error occurred:
- Log in to the app, and tap the icon.
A menu screen displays.
- Tap Settings.
- Tap Send Log File.
- Select your email app.
The log file message will appear prepopulated in your email app.
- Send the message.
Someone from our Support team will contact you regarding your issue.