Deleting or disabling users

It isn't possible to delete a user who had data entered, but it is possible to disable their account. Disabling an account is useful if an employee leaves your company, either permanently or temporarily, since it frees a license, but retains a record of their time and settings.

Deleting users

To delete users who have not entered time:

1. Go to Administration > Employees and Organization > Users.
2. Find the user or users whose accounts you want to disable. Use the search fields, if necessary, to narrow down the list of users.
3. Enable the check box beside each user.
4. Click the Delete button located at the top of the page.

5. Click Delete again to confirm.

Disabling users

To disable a user's account:

1. Go to Administration > Employees and Organization > Users.
2. Find the user whose account you want to disable. Use the search fields, if necessary, to narrow down the list of users.
3. Click the name of the user.
4. Click the Licenses item in the menu on the left-hand side of the screen.
5. From the Login Status field, select Disabled.

6. Click Save.

FAQs

How can we delete a user who has already entered time?

The only way to do this is to first delete their timesheets – payroll, billing, and costing managers have permission to delete timesheets, by default. We don't recommend deleting timesheets, however, since it erases your audit trail.