The Replicon Import Add-in (RIA) allows you to import users and other items into your Replicon instance using a spreadsheet. If you’ll be using RIA to import multiple batches of users with similar settings, you can create one or more custom user import templates.
Once you’ve created these templates, you can import users who will be assigned the template settings.
Changes you make using RIA cannot be reversed. Therefore, use caution when working with RIA, as it allows you to easily make changes to large amounts of live data that cannot be undone.
Making bulk changes using RIA can impact the performance of the Replicon system. If you are importing lots of data, we'd appreciate it if you'd carry out your import outside of standard business hours.
To import users using a custom template:
If it doesn’t, click the here link and select the path for the template you want to use.
Or, you can start an import by selecting Users - Add from the Import Dashboard sheet. In this case, you’ll need to select the Import Using Data Template option at the bottom of the dialog, and click Create Template.
In either case, the applicable template path must be selected.
For more information on carrying out a user import, refer to Adding data using RIA.
The path to those templates probably isn’t selected. Only templates saved to the selected location will display in the list.