Services to Make Your Experience Hassle-free
Great solutions encompass much more than just easy-to-use products. They require a true partnership that understands your business’s unique needs and is dedicated to ensuring its success. We work with your team to ensure quick and smooth implementation, backed up with help whenever you need it, so you can see your value on investment fast.
Deploy Effectively and See Your ROI Quickly
Our team of highly experienced implementation specialists uses an innovative approach to ensure your rollout stays on schedule, on budget, and in-line with your business needs. With proven, flexible configurations you can get up and running quickly to see fast time to value and widespread adoption.Learn More
Integration with Existing Tools
Our robust web services already talk to many project management, CRM, HR, accounting and ERP systems, which makes for quick integrations. If your third-party or proprietary software isn’t yet part of the conversation, we work with you to bring them onboard.Learn More
We will work with you to identify the most effective training program for your organization. Our training specialists offer in-depth “train-the-trainer” sessions, end-user training and online tutorials to facilitate a rapid transition to your chosen solution.Learn More
A Partnership That Ensures Your Investment Is Maximized
Global Support 24x7x365
Instantly get into contact with a real person to get the help you need, when you need it. Whether through support line, an email request, or a request from our website, we respond quickly and efficiently, closing 95% of cases within the same day. Our operational efficiency ensures that your business continues to run smoothly.
Dedicated Customer Success
Your success = our success. Because your needs change as your business grows, we provide you with a dedicated Customer Success Manager to work with you in the long-term, adapting our solutions to meet your evolving requirements.
Proactive Change Management
Be it a legacy or homegrown system, or a completely different software solution, we have vast experience in smoothly and efficiently transitioning teams to the Polaris platform. In this partnership will work with you to maximize adoption and empower employees to take ownership and make proactive decisions at a rapid transition to your chosen solution.
Our Cloud, Built for You
We recognize that project, resource, cost, and billing data is critical to your business, and our solutions must always be fully accessible and secure from anywhere. The best way to give you that access is via a cloud environment.Learn More
“In the professional services industry, time, expenses and resource data is our lifeblood to ensure we support our teams, we exceed expectations with our clients, and we grow our business. Replicon plays an intrinsic role at Xoomworks.”Read More
“We liked the modern look and feel of the latest version, and the web-based user interface makes for a better user experience. Replicon’s Professional Services team helped us to get everyone on board and up to speed”Read More
“Our accounting department has significantly simplified the coding, and subsequently the data collected, in our mandated payroll system, to rely heavily on Replicon to understand the percentage of time spent on jobs to fine-tune our service level agreements, performance measures and unit costs.”Read More
“Everyone’s time is entered there [Replicon], automatically sorted based on project, then checked for accuracy and approved by the relevant people. So, for anything that anyone wants to query regarding a project, Replicon is simple and easily accessible.”Read More
“From the onset, it’s clear that Replicon is an innovative technology company, and that it sees optimizing time as a core pillar to delivering significant value to its customers”Read More