Replicon For Shared Services Chargebacks
Replicon’s platform streamlines processes around project time tracking and chargebacks to help shared services organizations serve better and grow faster. Our customers see more than a 90% increase in accuracy and huge reduction in time to chargeback.
Time Tracking For Your Shared Services
- Configure project timesheets to capture the information as per your Shared Services needs.
- Differentiate between project/admin hours and allocate them to internal clients.
- Resources can book time off on the timesheet to indicate vacation and unavailability.
- Utilize timesheet comments and attachments to give project managers detailed context and transparency.
- Leverage our advanced mobile app to enable your remote teams to submit timesheet entries.
Intelligent Validations and Approvals
- Leverage advanced business validations to reduce errors on the timesheets.
- Ensure timely submission from shared services resources and supervisors using real-time alerts.
- Model approval workflows that make sense for your business.
- Dynamic routing of timesheets to project managers or supervisors further reduces overheads and lead times.
Maximize Resource Productivity
- Set accurate project hour targets at different levels by rolling up individual billable hours to a group, business unit, or shared service organization.
- Easily handle reduced work hours and exceptions, such as holidays or non-working days.
- Give your supervisors and services leaders up-to-the-minute visibility into chargeback hours.
- Manage performance and accountability with access to historical trends and real-time progress against target hours.
Manage Service Delivery
- Create multi-level projects, define project milestones, and set up relevant information in seconds as per your shared service needs.
- Set estimates and track project status, actuals, WIP, chargebacks in real-time to manage your business.
- Get a centralised view of all your shared services organisation projects.
- Access detailed information about project hours, costs, chargebacks, and productivity.
- Define and manage chargebacks for all the services delivered with ease.
- Set chargeback rates at project or role level to match your contract requirements.
- Consolidate all chargeback information and share with internal clients in real-time.
- Justify all chargeback with detailed information about work done and effort.
Integrations For Your Business
- Utilize our prebuilt connectors or build your own using our web services API.
- Seamlessly share time and project data with other applications within your business ecosystem.
- Connect with CRM, HR, PM, accounting, ERP or other proprietary systems using our prebuilt connectors and integration services.
- Define your business metrics and manage your Shared Services performance.
- Get real-time visibility into internal clients, projects, resources, and chargebacks using our out-of-the-box reports.
- See the big picture using our dynamic summary charts and dashboards.
- Configure the reports to match your organisation’s reporting needs.
- Stay on top of business metrics like costs, WIP, utilization, margins, etc. and use them to make proactive decisions.