Error: “The authentication mechanism is unknown” when trying to log into Web TimeSheet
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Summary:
The following error occurs when a user tries to log on to the Web TimeSheet using an authentication type that is not defined in Web TimeSheet. The authentication mechanism is unknown.
Cause:
The usual scenarios when this error is noticed are listed below,
Resolution:
If the authentication type is SAML and user is authenticating using VPN, the following steps should fix the issue:
This can only be verified by a user that has administrative privileges or rights on the application. Please contact your Web TimeSheet administrator and request them to follow the below steps:
Now when the user tries to log into Web TimeSheet with the right NT user name and NT password, the system should proceed with the authentication with no error messages.