Error: “The authentication mechanism is unknown” when trying to log into Web TimeSheet
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The following error occurs when a user tries to log on to the Web TimeSheet using an authentication type that is not defined in Web TimeSheet. The authentication mechanism is unknown.
The usual scenarios when this error is noticed are listed below,
If the authentication type is SAML and user is authenticating using VPN, the following steps should fix the issue:
This can only be verified by a user that has administrative privileges or rights on the application. Please contact your Web TimeSheet administrator and request them to follow the below steps:
Now when the user tries to log into Web TimeSheet with the right NT user name and NT password, the system should proceed with the authentication with no error messages.