Why am I unable to delete an activity?
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When trying to delete an activity, a message says that there are time entries related to this activity and so cannot be deleted. Deleted all historical timesheets and rechecked, however the same message comes up.
The hierarchy filtering was not checked and a user was added to the department which is at the top most level. The timesheet was then generated and the time was entered against the activity. At a later stage, the hierarchy filtering was enabled and this user was moved from the department at the top most level to few levels below.
Due to the changes made to hierarchy filtering and the changes made to the department that the user belongs as explained in Additional Information, the timesheet that was initially generated where the user entered time against the activity was hidden. This timesheet was not visible with the other historical timesheets since it was linked with the top most department.
Steps to be performed to resolve this issue: