CUSTOMER ZONE

Summary:
The TimeSheet Billing Report mentions Billable and Non Billable hours when the hours column is enabled under settings. Some times, if we might encounter a situation to find this report showing only Billable hours, then we have to enable the 'Rate' Filter.

Resolution:
To enable the Rate filter follow the steps given below:

• Open the TimeSheet Billing report.
• Click on Settings.
• Click on Filters tab
• Enable the filter Rate Type
• Click Save.
• Now on the TimeSheet Billing report screen click on the drop down of the Rate Type
• Un check Non Billable and Check off the others
• Run the report