The possible reasons for not being to able to view billing information in reports are,

  • Billing information might have been disabled under System Preferences.
  • User might not have permission to view billing information.

To enable billing information in System Preferences,

  • Log into Web TimeSheet with administrative rights.
  • Click on Administration Tab –> System from the top menu
  • On the left side pane, click on System Preferences under System –> under General tab -> Usage –> Enable the Use Billing information option.

To enable billing information in Permission,

  • Log into Web TimeSheet with administrative rights.
  • Click on Administration Tab –> System from the top menu
  • On the left side pane, click on 'Users/Departments' –> Permissions –> Edit the permission you want to modify, (Expand All).
  • Enable the billing information that you require under each option.

Note:
Enabling billing option may disclose the payroll information, make sure you enable only necessary billing options for limited permissions.