Email servers are usually configured to black list emails from unknown senders, or from invalid domains due to threat of spam. This may block emails from Replicon Web TimeSheet considering it to be spam.
White listing the IP addresses of Replicon on the mail servers will help to avoid the emails being marked as spam.

Below listed details can be used to white list Replicon's emails.

  • "cust.replicon.com" for white listing the e-mails at domain level.
  • Use the IP address "184.150.226.198" for white listing e-mails based on our server's IP address.
  • "smtp5.replicon.com" for SMTP based filtering.
  • "companykey@cust.replicon.com" to white list the emails received from Replicon Web TimeSheet system. (Where 'companykey' refers to your company's key. for example Replicon0@cust.replicon.com)

Reference for white listing the IP address on Exchange server 2003: https://technet.microsoft.com/en-us/library/cc875815.aspx.