CUSTOMER ZONE

Summary:
When you access the Integrations tab of Web TimeSheet, the ADP exports may be missing. This is more likely a User permission related issue. One or more permissions assigned to the user have the integration to ADP option disabled.

Resolution:

• Log into Web TimeSheet with administrative rights.
• Click on Users from Shortcuts (Side Menu)
• In the list of users, identify the user who is facing trouble accessing ADP.
• Edit this user profile by clicking on the edit icon beside the User Name.
• Check the permissions enabled for the user.
• Click on Permissions under the Users/ Departments section on the side menu.
• Edit the permission name that you found enabled for the user (for whom you need to provide ADP integration access.)
• Scroll to the bottom and click on the '+' sign next to Integration.
• Check the boxes next to ADP Web Applications and ADP PC/Payroll v5.1
• Check all other relevant Data Exports permission as needed.
• Click on Save.
• Log out and Log in as the user, you should now be able to access the ADP Payroll exports.