‘$FIRSTNAME’ & ‘$LASTNAME’ tags unavailable in Broadcast E-mail Message.
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When the content of any email template ('$FIRSTNAME' ,'$LASTNAME’) is copied, and pasted in the broadcast email message, the email when received by the users will display '$FIRSTNAME' & '$LASTNAME' tags, instead of their actual name.
In Web TimeSheet, every email template is intended for a specific purpose.
In case of Broadcast Email, the only tag available is ‘$URL’, which displays the URL to Web TimeSheet. The '$FIRSTNAME $LASTNAME’ tag is not available in the ‘Broadcast’ email functionality, and attempting to copy the information from another email template and pasting it in the Broadcast E-mail Message would not automatically populate the employees first name and last name as entered in Web TimeSheet.
The tag's supported in each template is listed at the bottom of every template as Available Tags.