Cause:
This could happen when Use billing information is not enabled in System Preferences. If ‘Use billing information’ option is not enabled in the ‘System Preferences’,’ Billing Rates’ field will not be available for all the projects.

  • To enable Use billing information feature, follow the steps given below:
  • Log in as Administrator.
  • Click on Administration icon from the top menu.
  • Under System click System Preferences from the side menu.
  • Scroll down to the Usage segment under General tab, enable Use billing information feature.
  • Click on Save.