CUSTOMER ZONE

Scenario:
Whenever a new holiday is added to a holiday calendar, some of the timesheets may not auto-populate the holiday time even though the timeoff type is enabled in the user profile.

Cause:

Holiday time may not auto-populate on the timesheet, due to any of the following reasons:

• The holiday time off type is not enabled in the user profile.
• Correct holiday calendar is not selected in the user profile.
• User is not assigned Time & Attendance license seat.
• Book timeoff permission is not enabled in the permission assigned to the user.
• User has already generated the timesheet in advance before the holiday was added to the holiday calendar.
• Time off is added into Holiday calendar after the timesheet is generated.