Users department can be changed by:
  • Editing the primary or additional departments in the Departments section of the user profile.
  • By dragging and dropping the user into the destined department.
To edit the primary or additional departments in the Departments section of the user profile:
  • Login as administrator
  • Click on the users link in the Shortcuts section
  • Double-click on the name of the user in the List Users screen
  • Click on the Access tab
  • To edit the primary department click on the drop-down which displays the primary department and change the primary department
  • Similarly click on the Edit button next to Additional Departments and change the additional department if required.
To Drag-Drop the user to the destined department:
  • Click on the name of the user
  • Press and hold the left mouse button and make sure the user name is selected
  • Point the mouse pointer to the destined department and drop the user by releasing the left mouse button.