Issue:
Client/External Approver drop-down displays none of the External Users in the project.
Cause:
This is because Client/External Approver option wouldn’t be enabled under Project option in the External Users permissions.
Solution:
Enable Client/External Approver option in the External Users permissions.
Note:
The only permission available for External Users is Client Approver permissions.
To enable Client/External Approver option in the Client Approver permission for the External Users:
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Log in to Web TimeSheet as an Administrator.
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Click on Administration icon in the top menu.
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Click on Permissions under Users/Departments from the side menu.
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Click on External Users Tab (Applicable to Project & Billing Edition).
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Edit Client Approver permission.
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Select Client/External Approver option under Projects.
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Click Save.
