Why are the ‘Timesheet Overdue’ e-mail notifications sent to user who do have timesheet access in the application?
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In an organization, where most Web TimeSheet users use Timesheet, there are a few Timeoff only users. These users do not have access to the timesheet.
However, the timeoff users get Timesheet Overdue notification emails.
This is usually noticed if the timeoff users had a timesheet permission historically albeit for a short span. Although the users may never have entered time, the system would have generated the respective timesheets for that period. After the Timesheet permission was removed for those users, the Timesheet remained associated to their profile and hence the overdue mail notifications. This can be verified by an administrator through the Historical TimeSheet page.
To delete the unused open timesheets, follow the steps given below:
This will ensure that the system no longer erroneously sends out Timesheet is overdue e-mail notifications.