Summary:
After making changes to either user productivity or the productivity preferences the productivity charts do not get dynamically updated.

Resolution:
Please refresh productivity data by clicking on the Refresh Productivity data button. To locate the Refresh Productivity data button, follow the steps given below:

  • The button is available on the Monthly or Quarterly or Yearly productivity screen.
  • Click on Projects > Productivity > Monthly link to get to the Monthly or Quarterly or Yearly productivity screen
  • The refresh icon is located on the top of the screen near the Data last generated date.
  • The icon looks like a sheet of paper with two green arrows pointing in opposite direction.