Why is the ‘External User’ name not found in the ‘Client/External Approver’ drop-down in a project?
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Client/External Approver drop-down displays all the external users except the one created recently.
This is most likely Client Approver permission wouldn’t be enabled in the external user’s profile.
Enable Client Approver permission in the external user’s profile. To enable Client Approver permission for the External User, follow the steps given below: