CUSTOMER ZONE

Scenario:

• Let’s say User A is assigned as Supervisor for User X.
• User X time off approval path is set to Supervisor.
• When you view the time off booked by User X from Historical Time Off page, approval status shows Waiting on: User B and Remaining Approvers: User A instead of Waiting on: User A.

Cause:
This is most likely supervisor of the User X must be changed from User B to User A in his profile after the time off has been raised by the User X.

Resolution:

• Edit the time off submitted by the user from Historical Time Off page and submit the changes.
• Time Off approval status would show Waiting on: User A.

To edit the Time Off from Historical Time Off page, follow the steps given below:

• Log in to Web TimeSheet with administrative rights.
• Select the Administration tab from the top menu.
• Click on Historical Time Off at the side menu.
• Click on View Time Off booking symbol next to the user name.
• Click on Edit button.
• Click on Submit Changes.