Scenario:

  • Let’s say User A is assigned as Supervisor for User X.
  • User X time off approval path is set to Supervisor.
  • When you view the time off booked by User X from Historical Time Off page, approval status shows Waiting on: User B and Remaining Approvers: User A instead of Waiting on: User A.

Cause:
This is most likely supervisor of the User X must be changed from User B to User A in his profile after the time off has been raised by the User X.

Resolution:

  • Edit the time off submitted by the user from Historical Time Off page and submit the changes.
  • Time Off approval status would show Waiting on: User A.

To edit the Time Off from Historical Time Off page, follow the steps given below:

  • Log in to Web TimeSheet with administrative rights.
  • Select the Administration tab from the top menu.
  • Click on Historical Time Off at the side menu.
  • Click on View Time Off booking symbol next to the user name.
  • Click on Edit button.
  • Click on Submit Changes.