This article is part of the Replicon Gen2 knowledge base. If you’re looking for information on Replicon Gen3, which is the latest version of Replicon, please visit:

An external user does not have the external email address field, as a result we will not be able to add an external email address. The external email address is usually mentioned for licensed users to use the offline timesheet functionality. As external users do not have the offline timesheet functionality the external user field is not mentioned for external users.