CUSTOMER ZONE
How do I rename department ‘Company’ or the root department?
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To edit the top-level department (named Company, by default), follow the steps given below:
- Login as an administrator.
- Click on the Administration tab on the top menu.
- Click Departments under Users/Departments on the left side menu.
- Enable the Include sub-departments option.
- Select the top-level department. By default it is Company.
- The top-level department will be listed and available for editing in the Sub Departments section.
- Click on the Edit icon to rename the department on the Edit Department screen.