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When you launch QuickBooks software, you may encounter the following error message, even though you're running Internet Explorer v6.0 or above.

"This version of QuickBooks requires Internet Explorer 6.0"

This error is misleading and the problem is due to a missing or incorrect App Paths value in the registry. The App Paths value in 8.3 format is the major cause.


  • Click Start, Run and type REGEDIT. Which will open the Registry Editor.
  • Navigate to the following location: HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionApp PathsIEXPLORE.EXE.
  • Backup the key by right-clicking and selecting Export and exporting it to a REG file.
  • In the right-pane, double-click (default) and type-in the full path where Internet Explorer resides (usually, C:Program FilesInternet ExplorerIExplore.exe). Don't type the value in 8.3 format, it should be in Long File Name format.
  • If IExplore.exe key does not exist, create a new key and complete the above procedure. Restart Windows for the changes to take effect, and then launch QuickBooks. The error should no longer be seen.