Why doesn’t the schedule report contain some users data, while the report on which it is based shows the data?

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When a schedule is created based on a report, the "Report Filter Settings" would pick up the same filters and settings as the report on which it is based. However, if any changes are made to the filters in the report, it would not reflect in the schedule. The schedule has to be edited and the changes made manually to "Report Filter Settings".
To edit the existing schedule report, follow the steps given below:
  • Click on the Reports tab in the top menu.
  • In the side menu, click on "Report Schedules" under "Setup".
  • In the "Report Schedule" list, locate the schedule you would like to edit.
  • Double click on the name of the schedule or click on the "Edit report schedule" button beside the name.
  • Locate "Report Filter Settings" in the "Edit Report Schedule".
  • Edit the 'User' filter and select the users whose details are not seen in the scheduled report. (Check attached picture)
  • Click on Save button at the bottom.
Note: A user can access report schedules, only if "Add/Delete Report Schedules" is enabled in the users permission, under reports section.

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