Scenario:
There is a possibility that some of the employees in the company may work for extra hours on a certain project within a particular period of time
For example, If there is a project for 3 months with 160 hours per month per employee and if one of them works for more that 160 hours, then that makes the client to be billed for more than the estimated amount.

Resolution:
To make sure that the client is not over billed for the project we can follow the steps listed below:

  • Reopen the timesheets of the employee in which he has entered hours more than the estimated. Edit them from the Historical Timesheets screen and resubmit or approve them directly.
  • We can select Billable in the Timesheet billing column and enter zero hours to compensate for the extra hours entered previously.
  • Select Non Billable in the Timesheet billing column and enter the actual worked hours until it compensates for the extra hours entered previously.